This year, the office will close on Friday 23rd December and will reopen again first thing on Tuesday 3rd January 2012.  We will be offering our usual levels of technical support and will continue to process spare parts orders up to and including Friday 23rd December.

If you require technical support during the Christmas period, please call your Klafs Engineer directly.  Calls and messages to the office will be picked up on our return on Tuesday 3rd January.

To help you avoid unnecessary difficulties during the festive break, here are some quick tips to keep things running smoothly:

• If you haven’t already done so, ensure your equipment has had its regular service before the busy December period begins.
• Check stock levels for key spare parts such as replacement bulbs, steam generator filters and seals. Re-order early to allow for any delays.
• Order extra essences to keep up with demand.
• Check door seals and hinges, tighten or replace as necessary.

Don’t forget, that spare parts and accessories can be ordered until Friday 23rd December.

2011 has been a great year for the Klafs team and we would like to extend our warm thanks to all of you who have helped to make it such a pleasurable, productive and successful year.

Check to see if you have the technical manuals and parts lists that correspond to your equipment.   We have lots of information which will be invaluable in solving day to day maintenance and parts queries.  What’s more, its completely free.  Call or email office@sauna-spa.co.uk to get your site information pack up to date.

Do you know that much like any mechanical equipment, Klafs equipment needs regular servicing?  Annually, an average commercial site requires 4 services a year with 2 being the recommended minimum.   If your complete your own maintenance we can provide a list of recommendations on replacement parts for each service and even organise a delivery of those parts pre service.  Take the head ache out of costly breakdowns and set up a regular service schedule.  Call or email to talk through your requirements.

Find yourself checking the essence bottle and finding that you are not actually sure when it ran out?  It is a common problem and unless you have a regular supply and check the levels weekly your clients are not getting the full benefit.  A 5 litre bottle of steam essence run on an 18 hour cycle will last a month or so dependant on flow.  Assess your requirements and set up a regular delivery dependent on use.  We will deliver to a specified schedule and invoice as usual on a fully automatic basis.  Call or email to discuss.