TECHNICAL SERVICE AND SUPPORT
1 Fix it for me
What's in the package?
Included as standard:
- One off, zone based call out charge
- Set hourly rates
- Parts billed separately
- Full telephone and email support
- Full access to electronic manuals
Want to undertake essential maintenance yourself?
Choose the ICE kit, a package of essential spare parts specific to each unit. Charged per box, per unit.
2 SPA ASSURED
What's in the package?
Included as standard:
- One fully inclusive Engineer service visit . Includes 3 Klafs specified units. Parts billed separately.
- Equipment testing certificate
- Direct Free phone number to our Engineers
- Access to online Videos, Manuals and parts ordering.
Need more equipment covered?
Add on as many additional units as you need for a set fee per unit.
Need extra service visits?
Choose as many additional service visits as you need. There is a set fee per unit, per call out and only one zone service charge per visit.
Want to undertake essential maintenance yourself?
Choose the ICE kit, a package of essential spare parts specific to each unit. Charged per box, per unit.
3 SPA ASSURED PREMIUM
What's in the package?
Included as standard:
- One fully inclusive Engineer service visit. Includes 3 Klafs specified units.
- Equipment testing certificate
- Direct Free phone number to our Engineers
- Access to online Videos, Manuals and parts ordering.
- Replacement of key parts.
- 20% discount on any additional parts.
Need more equipment covered?
Add on as many additional units as you need for a set fee per unit, per visit. Parts inclusive.
Need extra service visits?
Choose as many additional service visits as you need. There is a set fee per unit, per call out and only one zone service charge per visit.
Want to undertake essential maintenance yourself?
Choose the ICE kit, a package of essential spare parts specific to each unit. Charged per box, per unit.



